Shipping
So that your gifts make it under the tree on time for Christmas, please note:
AT:
Order by December 19th, 12:00 p.m. and receive your gifts on time for Christmas!*
AT Prime Time Shipping:
Order by 10:30 a.m. on December 23rd and receive your gifts in time for Christmas!*
EN:
Order by December 18th, 12:00 p.m. and receive your gifts in time for Christmas!*
*Only valid for orders that are completed using online payment (credit card, PayPal or direct transfer). Does not apply to prepayment orders.
We want to pay our shipping partners fairly and not be price pressure. We also want to offer you fair prices for our products and not include any other hidden costs. For this reason, we have a fairly calculated shipping fee for order values below 120€.
By the way, returns from Austria and Germany are free of charge for you! You can find more information about returns here.
Shipping costs: € 4.90 (free shipping from 120€ order value)
Message cards shipping: € 1.90
If your order only includes greeting/saying cards, we will send them with the Austrian Post. The shipping fee for this is € 1.90.
Returns and exchange: free
Delivery within 1-3 working days
Prime time shipping: € 12.90
Delivery time: 1 working day
You can find important information (please note) about our prime time shipping below.
We want to pay our shipping partners fairly and not be price pressure. We also want to offer you fair prices for our products and not include any other hidden costs. For this reason, we have a fairly calculated shipping fee for order values below 120€.
By the way, returns from Austria and Germany are free of charge for you! You can find more information about returns here.
Shipping costs: € 5.90 (free shipping from 120€ order value)
Message cards shipping: € 2.90
If your order only includes greeting/saying cards, we will send them with the Austrian Post. The shipping fee for this is € 2.90.
Returns and exchange: free
Delivery within 3-5 days
Shipping costs: € 13.90
Delivery within 5-10 working days
Valid for:
Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus
Shipping costs: € 29.90
Delivery within 10-20 working days
Valid for:
Australia, China, Chile, Japan, Canada, New Zealand, Russia, United States of America (USA)
You can select our Prime Time Shipping in the shopping cart if your delivery address is within Austria. The delivery time is one working day, delivery is by 12:00 p.m.
Please note:
Your order must be received by us by 10:30 a.m. the day before and completed using online payment (PayPal, direct transfer, credit card).
A telephone number is required for Prime Time shipping!
Example:
You would like to buy a last minute gift from us on December 23rd. So that your order on December 24th can be delivered to you by 12:00 p.m., your Prime Time Shipping Order must be delivered on 23.12. to be received by 10:30 a.m. at the latest.
We do not ship to packing stations. If you have specified a packing station as the delivery address, your billing address will automatically be used as the delivery address.